Non-profit organizations often have unique needs and challenges when it comes to managing customer service. They may have limited resources and staff, and need to prioritize the needs of their constituents over other concerns. Microsoft Dynamics 365 Customer Service can be a powerful tool for non-profits looking to streamline their customer service operations and provide better support to their communities.

Why is it important?

Impax Dynamics CRM for Non-Profit

A comprehensive customer service management solution that provides a wide range of functionalities to help your NGO manage customer interactions effectively.


Bring Innovation to Your Non-Profit

Let’s start the journey towards success and enhance donations for your NGO.

Take your Non-Profit to the next level.

Constituent Management

Complete constituent profiles for individuals, households, and organizations, including biographical details, communication methods, preferences, relationships, salutations, employment and education history, donations, and awards management.

Donor Compliance

Track and manage donor compliance activities, making sure donor reports are developed and submitted on time boosting donor confidence.

For more information

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