Dynamics 365 CRM for Micro-finance is an add-on solution on Dynamics CRM crafted to assist in streamlining Sales & Marketing, Customer Experience and Loan processing processes in Micro-finances, Saccos and Banks.
The solution helps the business development team to plan and execute marketing campaigns using different channels as well as tracking the business opportunities generated from different campaigns.
The solution provides integration to different call center solutions which enables your business to deliver excellent and personalized customer experience which in turn ensures business continuity through referrals and repeat business.